LA CONCHA BONE

Shipping

• France: free from €200 · otherwise €5.90 to a pickup point or €7.90 home delivery (Colissimo) · 2 to 5 business days
• European Union: free from €200 · otherwise €7.90 (DHL) · 3 to 7 business days
• USA & UK: free from €300, duty free (FedEx) · 5 to 10 business days, excluding customs clearance
• Rest of the world: shipping calculated by country (FedEx) · 5 to 10 business days, excluding customs clearance
• Real-time tracking sent by email as soon as your order ships

Size exchange

• Free, with a prepaid return label
• Simply email online@mexicana.fr with your order number and the size you need

Refunds

• 14 days from delivery to return your item
• Item unworn, in its original box, with tags intact
• Return shipping at your expense
• Refund issued within 5 to 10 business days of receipt

Need help?

• online@mexicana.fr · +33 5 56 10 18 58, Monday to Friday, 9 am - 5 pm (Paris time)