FREQUENTLY ASKED QUESTIONS

Commandes

Do I need to create a Mexicana account to place an order?

No, you do not necessarily have to create an account to place an order.

How do I know if my order has been successfully placed?

You will receive a confirmation email shortly after placing your order.

Can I place my order by phone?

Yes, if you wish, we can assist you in placing your order.

Phone: 05.56.10.18.58

How can I check the status of my order?

Using the tracking number sent via email: once your package has been shipped, you will receive a confirmation email containing a real-time tracking link.

Are all the products available in the store?

Yes, all the items from the website can also be found in our shop at 176 Rue Achard.